FAQ

You can enter one of our events via the events page, selecting the specific event you would like to participate in and selecting ENTER NOW. This will take you to our booking system through LETS DO THIS

Please see our Terms and Conditions for all answers regarding transfers, deferrals and refunds.

You can purchase an entry for someone else, however, at event registration, the person you have registered for will need to register themselves to pick up their timing chip and race number.  

For relay teams, one member of the team can pick up the pack for the entire team.

Triathlons

Super Sprint / Sprint Distance - 14+

Olympic Distance - 16+

Middle Distances - 18+

Swim

750m - 14+

1.2m/1.9k - 14+ 

3k/2.4m - 18+

Sportive 

42m/56m - 14+

70m - 16+

112m - 18+

Run 

5k - 11+

10k - 14+

Half Marathon - 16+

Marathon - 18+

Although we do have age restrictions when signing up for an event, a parent/guardian will need to agree to our disclaimer in order to confirm that the minor is fit and able to participate.

Entry normally closes 2 weeks prior to the event date, if it hasn't already sold out. To avoid disappointment, always make sure you are entered before this.

We will announce on Social media when the event entries are coming to a close. Once the event closes - we will NOT be taking any entries.

You will receive a confirmation email within 24 hours of entering. (please also check your junk/spam folders) If you have any concerns regarding your entry please email us at [email protected] as soon as possible.

Location and timing information will be available in the event race pack. You must your pack in person and bring valid photo ID.  Someone will NOT be allowed to pick it up on your behalf. 

Absolutely! We welcome participants of all abilities and want to ensure you have the best possible experience at our events. To help us support your needs, we kindly ask that you contact our team before registering to discuss any specific requirements and assess how we can accommodate you safely.

While we strive to be as inclusive as possible, each event has unique logistical and safety considerations. Advance notice allows us to put the necessary risk assessments and accommodations in place. If we are not informed ahead of time, we may be unable to guarantee the required support on the day.

Please reach out to us—we’d love to help you be part of our event!

If you’ve preordered event merchandise, you can pick it up at registration. If you have not pre-ordered we will have a small stock of items available for sale, but we would advise pre-ordering to avoid disappointment.

Yes, this is mandatory for all of our events. Your wetsuit must cover your thighs and torso.  It must NOT cover your hands or feet.

Only if you have a medical condition that requires you to wear them to race, we will allow them.  Otherwise, NO gloves or boots are allowed.

The swim hat issued in your race pack must be clearly visible during any swim. Therefore, if you wish to wear your own it must be worn under the event swim hat.

Although BTF rules allow backstroke, we do NOT allow this stroke.  Front-facing strokes only.

All starts are mass starts, so if you are not confident, please place yourself on a side or at the back of the pack to allow yourself more space.

For any event, you should be at the start at least 15 minutes before the event start.  You will receive a race briefing prior to entering the water and we will also support acclimatisation where available.

There will be support boats and kayaks with qualified life-saving personnel on hand.  There will be a race briefing prior to the start, but if you have problems in the water, it is standard procedure to lie on your back and raise your hand in the air, you will then be taken out of the water as soon as possible.

If you are unable to complete the swim, lie on your back and raise your hand in the air and this will signal the water safety team to take you back to dry land.  Please return your chip to water safety or a team leader so we can account for you leaving the water.

If you come out of the water without assistance and don't want to carry on, please also make sure you report to a team leader/volunteer with your race number and timing chip.

We have had many people over the years that have not reported to us on leaving the water and this has triggered a full emergency service response to locate them when they are perfectly safe on dry land.  Please don’t be this person.

Yes, tri bars are allowed. Drafting NOT permitted if using tri bars.

Your helmet MUST meet the British Triathlon specifications and have the ‘CE’, ‘SNELL, or ‘ANSI’ trademark inside it.  The helmet must not have any cracks and the strap must be in good working order.

You can use any roadworthy bike, however, you MUST NOT use an electric bike or a tandem.

All racking will be done on the day of the event.  Your bike will be safe in transition as we will have a team on-site throughout the whole race. You must show the security staff your bike with sticker, helmet with sticker and matching race number before entering or leaving with your bike. You will also need to be wearing your helmet when you are touching your bike.

No - drafting is not permitted

No, we discourage wearing headphones during the event.

Although all our events are different, you will be mainly running on roads, pavements and hard standing ground.

Yes, we work very closely with FinisherPix and they will be in attendance at all events.

You must make sure that a race official is aware you have pulled out of the event. You can either call the hotline number that is on your race number or let a marshal/team leader know.  Otherwise, we will assume you are missing.  

You must wear your timing chip on your left ankle

You must apply one sticker on your bike seat post and one on the front of your helmet

Yes, we will have toilets available at the start/finish and transition area. For more information check out the event race pack.

Yes, there will be overall cut-offs, which you can find in the event race pack.

There are no drink or feed stations on the course for a sprint or super sprint distance, but you are welcome to bring your own bottles and nutrition.

Longer distances will have feed stations and you can find full details in the race pack

You will receive two bib numbers from registration. Your Bike bib goes on your back and the run bib must be shown on your front.  You can wear a race belt at any of our events.

Event photos will be available four days after the event.  A link will either be emailed or posted on our social media channels.

Finisherpix will email you your race photos directly.

We aim to open our events as soon as possible.

Your results will be live as soon as the event has finished.